Terms of service

Terms of Service

Last Updated: August 2, 2026

Welcome to URBVN Academy. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

This website is operated by URBVN Academy.

Throughout the site, the terms "we," "us," and "our" refer to URBVN Academy.

For questions regarding these Terms, please contact us at:

Email: urbvnacademy@outlook.com

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use our website only for lawful purposes.

3. Products

We make every effort to display our products as accurately as possible.

However, we cannot guarantee that:

  • Colors displayed on your device are completely accurate.
  • Product images exactly represent every detail.
  • Measurements may vary slightly due to manufacturing tolerances.

Minor differences between product images and the delivered product do not constitute a defect.

4. Pricing

All prices displayed on our website are shown in the applicable currency and include VAT where required by law, unless otherwise stated.

We reserve the right to:

  • Change prices without prior notice.
  • Correct pricing errors.
  • Cancel orders affected by obvious pricing mistakes.

If a pricing error affects your order, we will contact you before processing the order.

5. Orders

By placing an order, you are making an offer to purchase our products.

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse any order.
  • Limit quantities purchased.
  • Cancel orders suspected of fraud or unauthorized activity.

You will receive an email confirmation once your order has been accepted.

6. Payment

We accept secure payment methods offered through Shopify and our authorized payment providers.

Payment must be successfully completed before your order is processed and shipped.

7. Shipping

Shipping times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs authorities
  • Weather conditions
  • Force majeure events
  • Incorrect delivery information provided by the customer

Risk of loss transfers to the customer upon delivery.

8. Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Brand names
  • Product names
  • Images
  • Videos
  • Graphics
  • Text
  • Designs
  • Icons
  • Product descriptions

is the property of URBVN Academy or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, or commercially exploit any content without our prior written permission.

10. User Conduct

You agree not to:

  • Violate any applicable laws.
  • Use the website for fraudulent purposes.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Interfere with website functionality.
  • Use automated tools to scrape website content.

Violation of these Terms may result in suspension or termination of access to our website.

11. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials.

You are responsible for all activity occurring under your account.

Please notify us immediately if you suspect unauthorized use of your account.

12. Promotions and Discount Codes

From time to time, we may offer promotional discounts or discount codes.

Unless otherwise stated:

  • Only one discount code may be used per order.
  • Discount codes cannot be exchanged for cash.
  • Discount codes cannot be applied retroactively.
  • We reserve the right to cancel or modify promotions at any time.

13. Limitation of Liability

To the maximum extent permitted by law, URBVN Academy shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website.
  • Delayed deliveries.
  • Product availability.
  • Website interruptions.
  • Technical errors.
  • Loss of profits or business opportunities.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Disclaimer

Our products and services are provided "as is" and "as available."

We do not guarantee that:

  • Our website will always be available.
  • The website will be free from interruptions.
  • The website will be free from viruses or technical errors.

15. Force Majeure

We shall not be liable for failure or delay in performing our obligations where such failure results from circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Fire
  • Flood
  • War
  • Government actions
  • Labor disputes
  • Supply chain disruptions
  • Internet outages
  • Transportation delays

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Third-Party Services

Our website may contain links to or integrate with third-party services, including payment providers, shipping providers, and social media platforms.

We are not responsible for the content, policies, or practices of third-party services.

Your use of those services is governed by their own terms and privacy policies.

18. Changes to These Terms

We reserve the right to modify these Terms of Service at any time.

Any updates will become effective immediately upon publication on this website unless otherwise required by law.

Continued use of our website after changes have been published constitutes acceptance of the revised Terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Denmark.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the Danish courts, unless otherwise required by applicable consumer protection legislation.

20. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

URBVN Academy

Email: urbvnacademy@outlook.com

We aim to respond to inquiries within 1–2 business days.